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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 h30-90 min45-90 min45-90 min
Participantsdifferent
3-102-102-53-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogRich Picture, Problem Framing NotesA3 Report, Action Plan, Root Cause AnalysisCATWOE Canvas, Root Definition, Stakeholder Perspectives, Constraints
Tagsno overlap
ProcessOperationsImprovement
Systems thinkingSoft systemsFramingVisualization
LeanProblem solvingCoachingOperations
Systems thinkingFramingStakeholders
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