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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Responsibility Poker.
Facilitation
Responsibility Poker
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When it stays unclear who carries responsibility and who only contributes, Responsibility Poker makes the distribution of responsibility explicit. It sharpens the boundaries between weighing in, deciding, and bearing consequences.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 h45-90 min45-90 min20-45 min
Participantsdifferent
3-103-102-51-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogResponsibility Map, Role Agreements, Open QuestionsA3 Report, Action Plan, Root Cause AnalysisOwnership Reflection, Action Commitment, Coaching Notes
Tagsno overlap
ProcessOperationsImprovement
RolesResponsibilityTeamFacilitation
LeanProblem solvingCoachingOperations
ResponsibilityLeadershipTeam
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