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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumLowHighLow
Timedifferent
1-3 h1 h bis mehrere Wochen2-8 h30-120 min
Participantsdifferent
3-101-82-82-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeProblem Analysis, Decision Analysis, Risk PlanObservation Notes, Improvement Ideas
Tagsno overlap
ProcessOperationsImprovement
Continuous improvementLeanExperiments
Problem solvingRoot causeDecisionOperations
LeanObservationProcessOperations
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