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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 h1 h bis mehrere Wochen15-30 min30-120 min
Participantsdifferent
3-101-82-62-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeRoot cause notes, CountermeasuresObservation Notes, Improvement Ideas
Tagsno overlap
ProcessOperationsImprovement
Continuous improvementLeanExperiments
Root causeIncidentLeanProblem solving
LeanObservationProcessOperations
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