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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Four paper collections for projects, responsibilities, resources and archives.
Knowledge Modeling
PARA Method
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.The PARA Method organizes knowledge into Projects, Areas, Resources, and Archives. It creates order when digital notes, files, and tasks no longer cleanly fit current work.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 h1-3 h Setup, laufend15-30 min30-120 min
Participantsdifferent
3-1012-62-6
Formatdifferent
WorkshopAsyncWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogPARA Structure, Project Notes, Knowledge ArchiveRoot cause notes, CountermeasuresObservation Notes, Improvement Ideas
Tagsno overlap
ProcessOperationsImprovement
KnowledgeProductivityOrganization
Root causeIncidentLeanProblem solving
LeanObservationProcessOperations
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