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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Learning Review.
Operations
Learning Review
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-3 h1-3 h15-30 min45-90 min
Participantsdifferent
3-103-102-62-5
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogLearning Review Notes, System Factors, Improvement ActionsRoot cause notes, CountermeasuresA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
ProcessOperationsImprovement
LearningRetrospectiveIncidentOperations
Root causeIncidentLeanProblem solving
LeanProblem solvingCoachingOperations
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