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| Criterion |  Operations Process Mapping |  UX Design Lean UX Canvas |  Operations After-Action Review |  Operations Gemba Walk |
|---|---|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | The Lean UX Canvas helps clarify user behavior, touchpoints, and concept decisions. It makes assumptions and desired outcomes visible and captures the result as a completed canvas, hypothesis list, and first experiment. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. |
Complexitydifferent | Medium | Medium | Low | Low |
Timedifferent | 1-3 h | 2-3 h | 20-45 min | 30-120 min |
Participantsdifferent | 3-10 | 3-8 | 3-12 | 2-6 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Completed Lean UX Canvas, Hypothesis list, First experiment | Lessons learned, Action items, Event summary | Observation Notes, Improvement Ideas |
Tagsno overlap | ProcessOperationsImprovement | CanvasHypothesisOutcomesDiscovery | LearningOperationsImprovement | LeanObservationProcessOperations |