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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of Team Cognitive Load Assessment with its method-specific working model.
Team Design
Team Cognitive Load Assessment
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a team juggles too many domains, systems, or handoffs, it measures mental overload as an organizational problem. It clarifies responsibility, interaction, and load between teams. The result is captured as a cognitive-load profile and action list.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
1-3 h2-8 h60-90 min45-90 min
Participantsdifferent
3-102-83-122-5
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogProblem Analysis, Decision Analysis, Risk PlanCognitive Load Profile, Action ListA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
ProcessOperationsImprovement
Problem solvingRoot causeDecisionOperations
TeamComplexityImprovementDiagnosis
LeanProblem solvingCoachingOperations
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