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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for Smoke Test.
Product Discovery
Smoke Test
Paper illustration for Fake Door Test
Product Discovery
Fake Door Test
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When demand only needs to be roughly verified, it tests interest with minimal effort. It measures whether people would take a next step at all.When demand is still unclear, it measures interest in a feature before it is built. It separates real behavior from polite agreement and deliberately keeps build effort small.
Complexitydifferent
MediumHighLowMedium
Timedifferent
1-3 h2-8 h1-5 Tage1-5 Tage
Participantsdifferent
3-102-8NutzertrafficNutzertraffic
Formatdifferent
WorkshopWorkshop + asyncAsyncAsync
Outputdifferent
Process Map, Handoff List, Improvement BacklogProblem Analysis, Decision Analysis, Risk PlanInterest Metrics, Conversion Signal, Learning NoteClick Data, Interest Signal, Learning Decision
Tagsno overlap
ProcessOperationsImprovement
Problem solvingRoot causeDecisionOperations
ValidationExperimentsDemandGrowth
ValidationExperimentsDemandDiscovery
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