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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of a four-column Kanban board with limited ongoing work, a visible blocker and a review loop.
Engineering
Kanban
Value Stream Mapping workspace showing the question, observations, and next decision.
Delivery
Value Stream Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When work sits in too many parallel streams, throughput suffers and no one sees the bottlenecks. Kanban makes the flow of work visible and limits overload so a system becomes calmer and more predictable.When delivery work dissolves into wait times, handoffs, and hidden effort, Value Stream Mapping makes the actual flow visible. The method exposes bottlenecks, idle time, and feedback loops so lead time and improvement levers become tangible.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 hOngoing1-3 h30-120 min
Participantsdifferent
3-102-124-102-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogKanban board, WIP policies, Flow metricsCurrent-state map, Future-state map, Bottleneck listObservation Notes, Improvement Ideas
Tagsno overlap
ProcessOperationsImprovement
FlowVisual managementDelivery
LeanFlowWasteDelivery
LeanObservationProcessOperations
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