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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of a four-column Kanban board with limited ongoing work, a visible blocker and a review loop.
Engineering
Kanban
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When work sits in too many parallel streams, throughput suffers and no one sees the bottlenecks. Kanban makes the flow of work visible and limits overload so a system becomes calmer and more predictable.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 hOngoing30-120 min20-45 min
Participantsdifferent
3-102-122-63-12
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogKanban board, WIP policies, Flow metricsObservation Notes, Improvement IdeasLessons learned, Action items, Event summary
Tagsno overlap
ProcessOperationsImprovement
FlowVisual managementDelivery
LeanObservationProcessOperations
LearningOperationsImprovement
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