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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 h45-90 min45-90 min20-45 min
Participantsdifferent
3-103-82-53-12
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogImpact Map, Outcome Hypotheses, Delivery OptionsA3 Report, Action Plan, Root Cause AnalysisLessons learned, Action items, Event summary
Tagsno overlap
ProcessOperationsImprovement
OutcomesStrategyBehaviorPlanning
LeanProblem solvingCoachingOperations
LearningOperationsImprovement
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