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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Paper illustration for Behavior Over Time Graph.
Systems Thinking
Behavior Over Time Graph
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.A Behavior Over Time Graph shows how a metric or observation develops over time. The method makes trends, breaks, and recurring patterns visible that get lost in snapshots.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.
Complexitydifferent
MediumLowLowHigh
Timedifferent
1-3 h30-60 min20-45 min2-6 h
Participantsdifferent
3-102-101-103-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogIceberg Worksheet, Pattern Notes, Intervention IdeasBehavior Over Time Graph, Trend Hypotheses, Key EventsCurrent Reality Tree, Core Problems, Intervention Ideas
Tagsno overlap
ProcessOperationsImprovement
Systems thinkingRoot causePatterns
Systems thinkingPatternsDynamics
Systems thinkingRoot causeConstraintsCausality
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