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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of an IBIS map with issues, positions and arguments
Knowledge Modeling
IBIS
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.IBIS structures thinking about complex questions as a sequence of issues, ideas, and arguments. The method keeps discussions open without forcing them into premature consensus.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 h1-3 h1-2 h20-45 min
Participantsdifferent
3-102-81-83-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogIssue Map, Positions, Argument NotesConcept Map, Relationship Labels, Knowledge GapsLessons learned, Action items, Event summary
Tagsno overlap
ProcessOperationsImprovement
RationaleKnowledgeDecision
KnowledgeConceptsMappingSensemaking
LearningOperationsImprovement
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