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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 h30-120 min1-3 h20-45 min
Participantsdifferent
3-102-62-63-12
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogObservation Notes, Improvement IdeasStandard Work Sheet, Deviation List, Improved Standard, Training NeedsLessons learned, Action items, Event summary
Tagsno overlap
ProcessOperationsImprovement
LeanObservationProcessOperations
LeanProcessQuality
LearningOperationsImprovement
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