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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 h30-120 min60–90 min1-2 h
Participantsdifferent
3-102-62-84-12
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogObservation Notes, Improvement IdeasStakeholder Map, Engagement Plan, Risk NotesAlignment Map, Open Issues, Decision Questions
Tagsno overlap
ProcessOperationsImprovement
LeanObservationProcessOperations
StakeholdersAlignmentFacilitationChange
AlignmentStakeholdersStrategyFacilitation
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