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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 h30-120 min60-180 min0.5-5 Tage
Participantsdifferent
3-102-64-204-10
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogObservation Notes, Improvement IdeasCynefin Map, Domain-specific Actions, Sensemaking NotesKaizen Charter, Waste List, Improvement Experiments, Standard Work Update
Tagsno overlap
ProcessOperationsImprovement
LeanObservationProcessOperations
ComplexitySensemakingDecision
LeanContinuous improvementOperations
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