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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 h30-120 min45-90 min30-90 min
Participantsdifferent
3-102-63-82-10
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogObservation Notes, Improvement IdeasCATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsRich Picture, Problem Framing Notes
Tagsno overlap
ProcessOperationsImprovement
LeanObservationProcessOperations
Systems thinkingFramingStakeholders
Systems thinkingSoft systemsFramingVisualization
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