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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
1-3 hHalber Tag1-3 h1-4 h
Participantsdifferent
3-105-202-83-8
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogSimulation Notes, Gaps List, Updated RunbooksCause Tree, Evidence Notes, CountermeasuresProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
ProcessOperationsImprovement
ResilienceOperationsIncident
Root causeTreeIncidentQuality
Root causeProblem solvingQualityIncident
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