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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
MediumHighMediumLow
Timedifferent
1-3 hHalber Tag45-90 min20-45 min
Participantsdifferent
3-105-202-53-12
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogSimulation Notes, Gaps List, Updated RunbooksA3 Report, Action Plan, Root Cause AnalysisLessons learned, Action items, Event summary
Tags1 shared
ProcessOperationsImprovement
ResilienceOperationsIncident
LeanProblem solvingCoachingOperations
LearningOperationsImprovement
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