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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Team Charter.
Facilitation
Team Charter
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 h45-90 min2-4 h1-2 h
Participantsdifferent
3-103-123-124-12
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogExpectation Map, Alignment Notes, AgreementsTeam Charter, Working Norms, Role NotesAlignment Map, Open Issues, Decision Questions
Tagsno overlap
ProcessOperationsImprovement
AlignmentStakeholdersTeam
TeamAlignmentCollaboration
AlignmentStakeholdersStrategyFacilitation
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