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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Starfish Retrospective
Agile
Starfish Retrospective
Paper illustration for Sailboat Retrospective
Agile
Sailboat Retrospective
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When improvement options need to be sorted more finely than just start and stop, it brings observations into clear kinds of action. This makes visible what should be done more, less, newly, or continued.When a team wants to read momentum, brakes, and risks together, it offers an easily understandable picture of the situation. It makes drive, obstacles, and headwind visible in the same picture.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 h45-90 min45-90 min45-90 min
Participantsdifferent
3-103-124-124-12
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogExpectation Map, Alignment Notes, AgreementsStarfish Board, Practice Changes, ExperimentsSailboat Board, Risks, Improvement Actions
Tagsno overlap
ProcessOperationsImprovement
AlignmentStakeholdersTeam
RetrospectiveImprovementExperimentsTeam
RetrospectiveTeamImprovement
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