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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Responsibility Poker.
Facilitation
Responsibility Poker
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When it stays unclear who carries responsibility and who only contributes, Responsibility Poker makes the distribution of responsibility explicit. It sharpens the boundaries between weighing in, deciding, and bearing consequences.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 h45-90 min45-90 min60–90 min
Participantsdifferent
3-103-123-102-8
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogExpectation Map, Alignment Notes, AgreementsResponsibility Map, Role Agreements, Open QuestionsStakeholder Map, Engagement Plan, Risk Notes
Tagsno overlap
ProcessOperationsImprovement
AlignmentStakeholdersTeam
RolesResponsibilityTeamFacilitation
StakeholdersAlignmentFacilitationChange
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