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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for DACI
Decision Making
DACI
Paper illustration for RAPID
Decision Making
RAPID
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 h45-90 min30-60 min45-90 min
Participantsdifferent
3-103-122-103-12
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogExpectation Map, Alignment Notes, AgreementsDACI Matrix, Decision Owner, Decision LogRAPID Role Map, Recommendation, Decision Log
Tagsno overlap
ProcessOperationsImprovement
AlignmentStakeholdersTeam
DecisionRolesGovernanceAlignment
DecisionRolesGovernance
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