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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Eat the Frog
Operations
Eat the Frog
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.The method protects energy and attention for the task that creates the largest progress and is often postponed.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumLowLowHigh
Timedifferent
1-3 h15-90 min daily15-30 min2-8 h
Participantsdifferent
3-1012-62-8
Formatdifferent
WorkshopAsyncWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogPriority Task, Completion Note, Daily FocusRoot cause notes, CountermeasuresProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
ProcessOperationsImprovement
PrioritizationProductivityFocusExecution
Root causeIncidentLeanProblem solving
Problem solvingRoot causeDecisionOperations
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