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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
A paper-based illustration representing Domain Storytelling with its core stages and visible working result.
Knowledge Modeling
Domain Storytelling
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.Domain Storytelling translates domain knowledge into a shared narrative of actors, objects, and workflows. It is especially useful when language, rules, and process understanding must be tightly connected.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumLowHighMedium
Timedifferent
1-3 h1-2 h2-8 h45-90 min
Participantsdifferent
3-102-82-82-5
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogDomain Story, Glossary Notes, Process NarrativeProblem Analysis, Decision Analysis, Risk PlanA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
ProcessOperationsImprovement
KnowledgeDomain-Driven DesignProcess
Problem solvingRoot causeDecisionOperations
LeanProblem solvingCoachingOperations
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