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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 h1-3 h15-30 min30-120 min
Participantsdifferent
3-103-102-62-6
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogDomain Context Map, Boundary Notes, Ownership MapRoot cause notes, CountermeasuresObservation Notes, Improvement Ideas
Tagsno overlap
ProcessOperationsImprovement
Domain-Driven DesignContextBoundaries
Root causeIncidentLeanProblem solving
LeanObservationProcessOperations
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