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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for DMAIC.
Operations
DMAIC
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a process problem with fluctuating performance, the method brings analysis and improvement into a disciplined sequence. It creates a framework in which numbers, causes, and control come together.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
MediumHighMediumLow
Timedifferent
1-3 h2-12 Wochen1-3 h20-45 min
Participantsdifferent
3-103-102-63-12
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogProject Charter, Measurement Plan, Cause Analysis, Control PlanStandard Work Sheet, Deviation List, Improved Standard, Training NeedsLessons learned, Action items, Event summary
Tagsno overlap
ProcessOperationsImprovement
Continuous improvementQualityProcess improvement
LeanProcessQuality
LearningOperationsImprovement
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