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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumMediumHighLow
Timedifferent
1-3 h60-180 min0.5-3 Tage30-120 min
Participantsdifferent
3-104-205-152-6
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogCynefin Map, Domain-specific Actions, Sensemaking NotesRich Picture, Root Definitions, Conceptual Models, Change AgendaObservation Notes, Improvement Ideas
Tagsno overlap
ProcessOperationsImprovement
ComplexitySensemakingDecision
Soft systemsComplexitySensemakingSystems thinking
LeanObservationProcessOperations
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