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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumMediumLowHigh
Timedifferent
1-3 h60-180 min20-45 min2-8 h
Participantsdifferent
3-104-203-122-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogCynefin Map, Domain-specific Actions, Sensemaking NotesLessons learned, Action items, Event summaryProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
ProcessOperationsImprovement
ComplexitySensemakingDecision
LearningOperationsImprovement
Problem solvingRoot causeDecisionOperations
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