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| Criterion |  Operations Process Mapping |  Delivery Communication Plan |  Knowledge Modeling Teach-back |  Operations After-Action Review |
|---|---|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost. | Teach-back checks whether an explanation actually got through to the other person. The method makes misunderstandings visible early and strengthens shared understanding in advisory and learning situations. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. |
Complexitydifferent | Medium | Low | Low | Low |
Timedifferent | 1-3 h | 45-90 min | 5-20 min | 20-45 min |
Participantsdifferent | 3-10 | 2-6 | 2-8 | 3-12 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Communication Plan, Channel Matrix, Message Cadence | Understanding Check, Clarification Notes, Learning Gaps | Lessons learned, Action items, Event summary |
Tagsno overlap | ProcessOperationsImprovement | CommunicationStakeholdersDeliveryPlanning | LearningUnderstandingCommunication | LearningOperationsImprovement |