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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for DACI
Decision Making
DACI
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-3 h30-90 min30-60 min90-180 min
Participantsdifferent
3-103-122-104-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogPostmortem Doc, Action Items, TimelineDACI Matrix, Decision Owner, Decision LogDecision Rights Matrix, Agreement
Tagsno overlap
ProcessOperationsImprovement
Site Reliability EngineeringIncidentLearningReliability
DecisionRolesGovernanceAlignment
DecisionGovernanceAlignmentResponsibility
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