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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Behavior Over Time Graph.
Systems Thinking
Behavior Over Time Graph
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.A Behavior Over Time Graph shows how a metric or observation develops over time. The method makes trends, breaks, and recurring patterns visible that get lost in snapshots.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 h20-45 min30-60 min20-45 min
Participantsdifferent
3-101-102-103-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogBehavior Over Time Graph, Trend Hypotheses, Key EventsIceberg Worksheet, Pattern Notes, Intervention IdeasLessons learned, Action items, Event summary
Tagsno overlap
ProcessOperationsImprovement
Systems thinkingPatternsDynamics
Systems thinkingRoot causePatterns
LearningOperationsImprovement
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