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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Behavior Over Time Graph.
Systems Thinking
Behavior Over Time Graph
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.A Behavior Over Time Graph shows how a metric or observation develops over time. The method makes trends, breaks, and recurring patterns visible that get lost in snapshots.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 h20-45 min30-120 min20-45 min
Participantsdifferent
3-101-102-63-12
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogBehavior Over Time Graph, Trend Hypotheses, Key EventsObservation Notes, Improvement IdeasLessons learned, Action items, Event summary
Tagsno overlap
ProcessOperationsImprovement
Systems thinkingPatternsDynamics
LeanObservationProcessOperations
LearningOperationsImprovement
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