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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
The Scrum Team inspects people, interactions, processes, tools, and the Definition of Done, then agrees on a few testable improvements.
Agile
Sprint Retrospective
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.When a sprint is over and friction shouldn't simply be carried forward, it opens the view onto collaboration and patterns. It creates space to see causes and changes together.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 h20-45 minUp to 3 hours for a one-month Sprint; shorter Sprints are usually shorter30-120 min
Participantsdifferent
3-103-12Scrum Team2-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogLessons learned, Action items, Event summaryImprovement actions, Team agreementsObservation Notes, Improvement Ideas
Tagsno overlap
ProcessOperationsImprovement
LearningOperationsImprovement
RetrospectiveImprovementLearning
LeanObservationProcessOperations
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