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| Criterion |  Operations Process Mapping |  UX Research Affinity Diagramming |
|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. |
Complexitydifferent | Medium | Low |
Timedifferent | 1-3 h | 45–90 min |
Participantssame | 3-10 | 3-10 |
Formatsame | Workshop | Workshop |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Theme clusters, Insight statements, Opportunity areas |
Tagsno overlap | ProcessOperationsImprovement | SynthesisQualitativeRoot cause |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
