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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 h15-45 min30-120 min45-90 min
Participantsdifferent
3-101-32-62-5
Formatdifferent
WorkshopAsyncWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogADR File, Decision Log, RationaleObservation Notes, Improvement IdeasA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
ProcessOperationsImprovement
ArchitectureRationaleDocumentationGovernance
LeanObservationProcessOperations
LeanProblem solvingCoachingOperations
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