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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Paper illustration for Starfish Retrospective
Agile
Starfish Retrospective
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.When improvement options need to be sorted more finely than just start and stop, it brings observations into clear kinds of action. This makes visible what should be done more, less, newly, or continued.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 h20-45 min1 h bis mehrere Wochen45-90 min
Participantsdifferent
3-101-81-84-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogOwnership Reflection, Action Commitment, Coaching NotesPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeStarfish Board, Practice Changes, Experiments
Tagsno overlap
ProcessOperationsImprovement
ResponsibilityLeadershipTeam
Continuous improvementLeanExperiments
RetrospectiveImprovementExperimentsTeam
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