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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
MediumLowHighLow
Timedifferent
1-3 h20-45 min2-6 h20-45 min
Participantsdifferent
3-101-83-103-12
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogOwnership Reflection, Action Commitment, Coaching NotesFMEA Table, Risk Priority, Mitigation ActionsLessons learned, Action items, Event summary
Tagsno overlap
ProcessOperationsImprovement
ResponsibilityLeadershipTeam
RiskQualityOperationsRoot cause
LearningOperationsImprovement
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