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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 h20-45 min45-90 min20-45 min
Participantsdifferent
3-101-82-53-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogOwnership Reflection, Action Commitment, Coaching NotesA3 Report, Action Plan, Root Cause AnalysisLessons learned, Action items, Event summary
Tagsno overlap
ProcessOperationsImprovement
ResponsibilityLeadershipTeam
LeanProblem solvingCoachingOperations
LearningOperationsImprovement
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