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| Criterion |  Operations Process Mapping |  Agile Acceptance Criteria Workshop |  Agile Example Mapping |  Operations Gemba Walk |
|---|---|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When a story needs clear checkpoints before implementation, it sharpens expectation and scope together. It sorts work by value, risk, and delivery ability. The result is captured as Acceptance Criteria and a Story Update. | When a story carries business rules and exceptions, it brings clarity before implementation. It makes examples, open questions, and boundaries visible enough that the logic becomes jointly sound. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. |
Complexitydifferent | Medium | Low | Low | Low |
Timedifferent | 1-3 h | 20-40 min pro Story | 30-60 min | 30-120 min |
Participantsdifferent | 3-10 | 3-6 | 3-7 | 2-6 |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Acceptance Criteria, Story Update | Example Map, Acceptance Criteria, Open Questions | Observation Notes, Improvement Ideas |
Tagsno overlap | ProcessOperationsImprovement | AgileRequirementsRefinementBehavior-Driven Development | Behavior-Driven DevelopmentRequirementsExamplesRefinement | LeanObservationProcessOperations |