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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for ABC Analysis
Operations
ABC Analysis
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumLowHighLow
Timedifferent
1-3 h30-60 minHalber Tag30-120 min
Participantsdifferent
3-101-55-202-6
Formatdifferent
WorkshopAsyncWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogABC Classification, Focus Rules, Control ListSimulation Notes, Gaps List, Updated RunbooksObservation Notes, Improvement Ideas
Tags1 shared
ProcessOperationsImprovement
PrioritizationOperationsPortfolio
ResilienceOperationsIncident
LeanObservationProcessOperations
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