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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
1-3 h45-90 min90-180 min2-8 h
Participantsdifferent
3-102-54-122-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogA3 Report, Action Plan, Root Cause AnalysisDecision Rights Matrix, AgreementProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
ProcessOperationsImprovement
LeanProblem solvingCoachingOperations
DecisionGovernanceAlignmentResponsibility
Problem solvingRoot causeDecisionOperations
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