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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
A/B Testing workspace showing the question, observations, and next decision.
Growth
A/B Testing
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When two variants compete, discussions quickly decide by taste rather than effect. A/B Testing checks behavior under controlled conditions and separates real improvement from chance or expectation effects.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumHighLow
Timedifferent
1-3 h45-90 min1-4 Wochen15-30 min
Participantsdifferent
3-102-51-62-6
Formatdifferent
WorkshopWorkshop + asyncAsyncWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogA3 Report, Action Plan, Root Cause AnalysisExperiment results, Decision log, Learning summaryRoot cause notes, Countermeasures
Tagsno overlap
ProcessOperationsImprovement
LeanProblem solvingCoachingOperations
ExperimentsGrowthAnalyticsValidation
Root causeIncidentLeanProblem solving
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