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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
A structured reflection surfaces what was liked, learned, lacked, and longed for. It is a conversation format and does not validate actions automatically.
Agile
4Ls Retrospective
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When a sprint should not only be assessed but also learned from, it captures experience in clear learning categories. It records what worked, what's missing, and what should run differently next time.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 h45–75 min30-120 min20-45 min
Participantsdifferent
3-10Team members involved2-63-12
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement Backlog4Ls Board, Learning Themes, Improvement ActionsObservation Notes, Improvement IdeasLessons learned, Action items, Event summary
Tagsno overlap
ProcessOperationsImprovement
RetrospectiveLearningReflectionTeam
LeanObservationProcessOperations
LearningOperationsImprovement
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