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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for 1-2-4-All.
Facilitation
1-2-4-All
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When many people in a group too rarely get to speak, 1-2-4-All distributes thinking time more fairly. The format builds participation step by step and makes quiet or still-unformed thoughts usable faster.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 h10-20 min15-30 min1-4 h
Participantsdifferent
3-104-100+2-63-8
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogIdea List, Shared Insights, Emergent ThemesRoot cause notes, CountermeasuresProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
ProcessOperationsImprovement
FacilitationInclusionIdeation
Root causeIncidentLeanProblem solving
Root causeProblem solvingQualityIncident
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