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Criterion
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration of a Test Card with four fields for hypothesis, test, metric, and success threshold.
Product Discovery
Test Card
Paper illustration for Fake Door Test
Product Discovery
Fake Door Test
Purposedifferent
When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.The Test Card turns a critical assumption into a testable claim and specifies in advance which result counts as success.When demand is still unclear, it measures interest in a feature before it is built. It separates real behavior from polite agreement and deliberately keeps build effort small.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
30-60 min je Interview2-4 h20-35 min1-5 Tage
Participantsdifferent
5-12 Interviews4-101-5Nutzertraffic
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncAsync
Outputdifferent
Problem Evidence, Risk Notes, Customer SegmentsJourney Map, Pain-point List, Opportunity BacklogTest Card with a pre-set thresholdClick Data, Interest Signal, Learning Decision
Tagsno overlap
DiscoveryInterviewsValidation
JourneyServiceService design
ExperimentsValidationDiscoveryHypothesis
ValidationExperimentsDemandDiscovery
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