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Criterion
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Fake Door Test
Product Discovery
Fake Door Test
Purposedifferent
When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When demand is still unclear, it measures interest in a feature before it is built. It separates real behavior from polite agreement and deliberately keeps build effort small.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
30-60 min je Interview30-120 min45-90 min1-5 Tage
Participantsdifferent
5-12 Interviews2-62-5Nutzertraffic
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncAsync
Outputdifferent
Problem Evidence, Risk Notes, Customer SegmentsObservation Notes, Improvement IdeasA3 Report, Action Plan, Root Cause AnalysisClick Data, Interest Signal, Learning Decision
Tagsno overlap
DiscoveryInterviewsValidation
LeanObservationProcessOperations
LeanProblem solvingCoachingOperations
ValidationExperimentsDemandDiscovery
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