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Criterion
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Purposedifferent
When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.
Complexitydifferent
MediumHighMediumLow
Timedifferent
30-60 min je Interview2-6 h1-4 Wochen45-90 min
Participantsdifferent
5-12 Interviews3-103-10 Kunden2-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Problem Evidence, Risk Notes, Customer SegmentsFMEA Table, Risk Priority, Mitigation ActionsConcierge Learnings, Service Blueprint, MVP RisksAssumption List, Critical Assumptions, Learning Plan
Tagsno overlap
DiscoveryInterviewsValidation
RiskQualityOperationsRoot cause
MVPValidationServiceDiscovery
AssumptionsRiskDecisionDiscovery
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