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Criterion
Paper illustration for Problem Interview
Product Discovery
Problem Interview
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Solution Interview
Product Discovery
Solution Interview
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Purposedifferent
When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When a solution idea is already on the table, it checks how it is understood and evaluated. It looks for resonance, objections, and missing fit early in the conversation.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
30-60 min je Interview1-2 Tage30-60 min je Interview1-4 Wochen
Participantsdifferent
5-12 Interviews10-305-10 Interviews3-10 Kunden
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Problem Evidence, Risk Notes, Customer SegmentsClick Heatmap, Success Rate, Design RecommendationsSolution Feedback, Objection List, Validation NotesConcierge Learnings, Service Blueprint, MVP Risks
Tags1 shared
DiscoveryInterviewsValidation
UXNavigationFindabilityValidation
ValidationInterviewsPrototype
MVPValidationServiceDiscovery
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